Help & Support
Find answers to common questions or get in touch with us
Frequently Asked Questions
How do I access or activate my tutorial?
If this is your first purchase, please follow these steps:
1. Visit our website: Go to InteriorDolls.co.uk.
2. Create an account: Click on Login and sign up for an account to keep all your tutorials in one place.
3. Find your tutorial: Select the tutorial you purchased from our library.
4. Activate access: Enter your unique passcode when prompted to unlock the content.
We hope you enjoy the creative process of making your doll! If you have any questions along the way, please feel free to use us as a resource - we are always here to help.
I’ve previously activated my access; why am I being asked for the passcode again?
In January 2026, we launched the InteriorDolls Academy, allowing you to access all your tutorials in one central location. Upon your first login, please create an account and redeem your previously purchased tutorials by re-entering your passcode(s).
I’ve purchased a sewing kit; where is the passcode?
The passcode is on the card enclosed with your kit. It may be labeled as "Passcode," "Password," or "Discount Code."
If you can’t find it, look at the link provided with your kit; the passcode is the last part of the URL.
Example: For interiordolls.co.uk/pages/EXAMPLE, the passcode is EXAMPLE.
My passcode is not being accepted, or the link provided with the kit is invalid.
If you are having trouble activating your tutorial, please send a screenshot of your kit and the error message you are seeing to info@interiordolls.co.uk. We’ll be happy to assist you further.
I can’t find my passcode.
If you purchased a kit, the passcode is located on the card with the activation instructions. If you cannot find the card or it has been misplaced, please email a photo of your kit to info@interiordolls.co.uk so we can verify your purchase and provide your code.
Still Have Questions?
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